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Support & downloads

Certificates, safety data sheets, guide videos, and warranty information. Can't find what you need? Contact our team.

Guide videos

Learn how to use your instruments.

Measuring with the AK40 chlorine tester

Step-by-step measurement process with the AK40 free and total chlorine tester.

Measuring with the AK42 color tester

All the steps for color measurement with the AK42 Cor Tester colorimeter.

Caring for your cuvettes

How to keep the tester line cuvettes in good condition for accurate readings.

Replacing tester line batteries

How to replace the batteries on tester line instruments.

Downloads

Certificates & safety data sheets

Document

Warranty

Terms and conditions

2 years

Instruments

Covers defects in materials and workmanship under normal use. We repair or replace at no charge.

6 months

Electrodes & probes

Covers defects in materials and workmanship under normal use. We repair or replace at no charge.

  • Damage caused by misuse, abuse, accident, or neglect
  • Damage resulting from unauthorized modifications or repairs
  • Normal wear and tear or consumable parts
  • Any incidental or consequential damages
1

Contact us — email sales@aksoinstruments.com with proof of purchase, serial number, description, and photos.

2

Return — we provide instructions for returning the product.

3

Evaluation — our team assesses the product and determines eligibility.

4

Resolution — if covered, we repair or replace and return it at no cost.

This warranty is valid only for products purchased directly from AKSO or our authorized dealers. Warranty terms are subject to change — please check this page for the most current terms.

Can't find what you need?

Email sales@aksoinstruments.com or send us a message and we'll get back to you within one business day.

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