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Support / Videos

1. Do you know how to take measurements with AK40 Cloro Tester?

In this video, we'll see the measurement process step by step with Akso's chlorine meter, the AK40 Cloro Tester.

2. Learn how to measure with the AK42 Cor Tester!

Do you know how to measure with the AK42 Cor Tester colorimeter? In this video, we'll see all the steps of this process.

3. Do you know the importance of taking care of your cuvettes?

Discover how to keep the Tester Line cuvettes in good condition.

4. Replacing batteries on the Tester Line

See how easy it is to replace the batteries of the Tester Line instruments.

Warranty Terms and Conditions

1. Warranty Coverage

Instruments:

  • Duration: 2 years from the date of purchase.
  • Coverage: This warranty covers defects in materials and workmanship under normal use and maintenance. If an instrument fails due to a defect in materials or workmanship during the warranty period, we will repair or replace the instrument at no charge.

Electrodes and Probes:

  • Duration: 6 months from the date of purchase.
  • Coverage: This warranty covers defects in materials and workmanship under normal use and maintenance. If electrodes or probes fail due to a defect in materials or workmanship during the warranty period, we will repair or replace the item at no charge.

2. Exclusions

This warranty does not cover:

  • Damage caused by misuse, abuse, accident, or neglect.
  • Damage resulting from unauthorized modifications or repairs.
  • Normal wear and tear or consumable parts.
  • Any incidental or consequential damages.

3. Claim Process

To make a warranty claim, please follow these steps:

  1. Contact Us: Reach out to our customer service team via (tech@aksoinstruments.com) with your proof of purchase, the serial number of the meter, a description of the issue, and any relevant photos.
  2. Return Instructions: We will provide you with instructions for returning the defective product.
  3. Evaluation: Once we receive the product, our team will evaluate it and determine if it is covered under warranty.
  4. Resolution: If the product is covered, we will repair or replace it and return it to you at no cost.

4. Additional Information

  • This warranty is valid only for products purchased directly from our authorized dealers or website.
  • Warranty terms are subject to change without prior notice. Please check our website for the most current terms and conditions.

Check out our catalog

Water analysis instruments for field and laboratory

VIEW CATALOG

Certificates CE

AK40 Chlorine Tester CE Certificate
VIEW CERTIFICATE
AK41 Cloro+ Tester CE Certificate
VIEW CERTIFICATE
AK42 Color Tester CE Certificate
VIEW CERTIFICATE
AK43 Amonia Tester CE Certificate
VIEW CERTIFICATE
AK400 Chlorine Max CE Certificate
VIEW CERTIFICATE
AK405 Color Max CE Certificate
VIEW CERTIFICATE
AK410 Turbidity Max CE Certificate
VIEW CERTIFICATE

Akso Instruments Srl

AKSO, founded in 2003 in Brazil, designs and manufactures reliable measuring instruments. ISO certified, we provide high-quality products and dedicated support.

Website links

Contact Us

Via San Gaetano 5, 36016

Thiene - Italia

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