Support
Videos
1. Do you know how to take measurements with AK40 Cloro Tester?
In this video, we'll see the measurement process step by step with Akso's chlorine meter, the AK40 Cloro Tester.
2. Learn how to measure with the AK42 Cor Tester!
Do you know how to measure with the AK42 Cor Tester colorimeter? In this video, we'll see all the steps of this process.
3. Do you know the importance of taking care of your cuvettes?
Discover how to keep the Tester Line cuvettes in good condition.
4. Replacing batteries on the Tester Line
See how easy it is to replace the batteries of the Tester Line instruments.
Warranty Terms and Conditions
1. Warranty Coverage
Instruments:
- Duration: 2 years from the date of purchase.
- Coverage: This warranty covers defects in materials and workmanship under normal use and maintenance. If an instrument fails due to a defect in materials or workmanship during the warranty period, we will repair or replace the instrument at no charge.
Electrodes and Probes:
- Duration: 6 months from the date of purchase.
- Coverage: This warranty covers defects in materials and workmanship under normal use and maintenance. If electrodes or probes fail due to a defect in materials or workmanship during the warranty period, we will repair or replace the item at no charge.
2. Exclusions
This warranty does not cover:
- Damage caused by misuse, abuse, accident, or neglect.
- Damage resulting from unauthorized modifications or repairs.
- Normal wear and tear or consumable parts.
- Any incidental or consequential damages.
3. Claim Process
To make a warranty claim, please follow these steps:
- Contact Us: Reach out to our customer service team via (tech@aksoinstruments.com) with your proof of purchase, the serial number of the meter, a description of the issue, and any relevant photos.
- Return Instructions: We will provide you with instructions for returning the defective product.
- Evaluation: Once we receive the product, our team will evaluate it and determine if it is covered under warranty.
- Resolution: If the product is covered, we will repair or replace it and return it to you at no cost.
4. Additional Information
- This warranty is valid only for products purchased directly from our authorized dealers or website.
- Warranty terms are subject to change without prior notice. Please check our website for the most current terms and conditions.
Certificates CE
AK40 Chlorine Tester CE Certificate
AK41 Cloro+ Tester CE Certificate
AK42 Color Tester CE Certificate
AK43 Amonia Tester CE Certificate
AK400 Chlorine Max CE Certificate
AK405 Color Max CE Certificate
AK410 Turbidity Max CE Certificate
MSDS
SDS - AK4523 - 1413 Conductivity Calibration Solution
SDS - AK4510 - PH10 Buffer Solution
SDS - AK4507 - PH7 Buffer Solution
SDS - AK4504 - PH4 Buffer Solution
SDS - AK4009 - Phenol Red Solution
SDS - DPD3 Solution
SDS - DPD2 Solution
SDS - DPD1 Solution
SDS - AK4531 - Cleaning Solution
SDS - AK4530 - KCl Solution
SDS - AK4524 - 12,88 Conductivity Solution
SDS - AK4044 Alkalinity Reagent
SDS - AK4043 Ammonia Reagent A
SDS - AK4043 Ammonia Reagent B
SDS - AK4045 - Nitrite Reagent
SDS - AK4047 Fluoride Reagent
SDS - AK4102 - Color 0 PCU Calibration Solution
SDS - AK4103 - Color 100 PCU Calibration Solution
SDS - AK4104 - Color 300 PCU Calibration Solution
SDS - AK4105 - Color 500 PCU Calibration Solution
SDS - AK4411 - Turbidity 0 NTU calibration solution
SDS - AK4412 - Turbidity 20 NTU calibration solution
SDS - AK4413 - Turbidity 200 NTU calibration solution
SDS - AK4414 - Turbidity 500 NTU calibration solution
SDS - AK4415 - Turbidity 800 NTU calibration solution
SDS - AK4529 - Oxygen Calibration Solution
Akso Instruments Srl
AKSO, founded in 2003 in Brazil, designs and manufactures reliable measuring instruments. ISO certified, we provide high-quality products and dedicated support.
Contact Us
Via S. Maria dell'Olmo, 55
36016, Thiene (VI) - Italia
Newsletter
Sign up for our newsletter and stay up to date with our news.
